Privacy Policy

At VehiClean ("we", "our", or "us"), we are committed to protecting the privacy of our customers and visitors. This Privacy Policy details how we collect, process, store, and safeguard your personal information when you use our website (https://www.vehiclean.in) and book our doorstep car wash, deep cleaning, or detailing services in Jaipur.

1. Information We Collect

To coordinate and execute our doorstep services, we collect information that allows us to find your location and identify your vehicle:

• Contact Details: Your name, phone number, and email address to confirm booking slots.
• Geographic Location: Your specific home, apartment, or office address where detailing takes place.
• Vehicle Details: Car make, model, type (hatchback, sedan, SUV), and license plate if required for parking access.

2. How We Use Your Information

We use your personal data strictly for booking execution and service communication:

• To schedule and assign doorstep technicians to your location.
• To send booking confirmation messages, WhatsApp reminders, and receipt invoices.
• To contact you on the day of the wash regarding water/power accessibility or delay updates.
• To request customer feedback and optimize Jaipur operations.

3. Data Sharing & Protection

We do not sell, trade, rent, or distribute your personal location or contact information to third-party marketing companies. Access to your booking details is restricted to the specific detailing team assigned to your vehicle on that date. We employ industry-standard secure server hosting and SSL encryptions to prevent unauthorized breaches.

4. WhatsApp and SMS Communications

By initiating a WhatsApp booking or sending an inquiry through our forms, you consent to receive transaction-related updates, service reminders, and invoice sheets on your registered mobile number. You can opt-out of marketing communications at any point by responding with "STOP".

5. Cookies & Analytics

We utilize lightweight cookies via Google Analytics to audit website traffic metrics (FCP, LCP, page sessions). These cookies collect anonymous telemetry data and do not extract individual personal profiles. You can adjust your browser properties to block cookie usage if desired.

6. Policy Updates & Contact

We reserve the right to modify this privacy statement. If you have any inquiries regarding your data storage, deletion, or rights, please contact our support desk at cleanvehi@gmail.com.